Poor sales knowledge, lies and indifference

Your salespeople are not trained in their product knowledge. They tell you anything to do the sale. i asked Bhekumuzi from Fourways Mall if he had an Ecoflow Pro 720wh Inverter. He said he had five. I told him to keep one for me. I went in and he said they were all sold. He **** and said there were two in the back but they had been sold. When I asked to see one he admitted they didn't have any. They never had any at all. I dealt with KK at Nicolway who assured me that two inverters had lithium batteries but when we checked they didn't. Please train your sales people and equip them with product knowledge. They also come across as indifferent, not friendly or helpful though KK was very nice. i don't want to deal with IC again.