Poor quality products not working as it should

<p>On Monday, 15 August, I bought a Sansui 22" Full HD LED TV. I was going to use it as a computer screen, because it has HDMI inputs and the PC has sound output on HDMI. The specs state Full HD, which is a standard resolution of 1920×1080. When I set the computer on that resolution, the TV cuts off parts on all 4 sides of the screen which means that either it is not FHD, or the HDMI is not working as it is supposed to work. When testing the TV with an openviewHD decoder it also cuts off that parts. I took the TV back the next day and Incredible charged me a 15% handling fee, which is not fair. The TV was not working as it should. On Wednesday, I sent customer care an email, but it was ignored. This is poor service. Selling poor quality products that does not work as it is supposed to and then pinning it on the customer. </p>