POOR FEEDBACK -DONT ANSWER THERE PHONES

ON THE 8/12/2015 I PURCHASED A TV ONLINE WITH INCREDIBLE CONNECTION, MY PAYMENT HAD GONE THROUGH , TODAY IS THE 10/12/2015 NO FEEDBACK WHEN IS MY TV GOING TO BE DELIVERED I TRIED SEND MY TV LICENSE 3 TIMES NO ONE HAS GOTTEN BACK TO ME.<br> WHEN I LOGGED INTO MY ACCOUNT ON THERE WEBSITE IM UNABLE TO CHECK THE STATUS OF DELIVER .<br> I TRIED CALLING CUSTOMER CARE AT INCREDIBLE CONNECTION WAS ADVISED TO CALL ONLINE STORE, NO ONE ANSWERS!! WHATS THE POINT OF PROVIDED A NUMBER TO CUSTOMER WHEN THEY DONT ANSWER AND DONT RESPOND TO EMAIL.<br> <br> I HAVED PAID FOR MY PRODUCT AND I EXPECT SOME FORM OF RESPONSE OR ELSE REFUND MY MONEY<br> <br> ORDER NR-***