Poor efficiency and dishonest

I was purchasing a new laptop and because Incredible connection has good tech support I opted to purchase a laptop from them. I shopped online making use of the mobicred option. The order was placed and the delivery was said to be done between 2 to 5 days. On the 3rd day we phoned Incredible Connection headoffice to track the delivery and was told the order was cancelled as mobicred had not released the funds. We contacted mobicred who advised that the funds where released on the day the order was made. Incredible connection head office was then contacted and they said it was an error on their side and they have allocated the order to a store in JHB. We requested the details so that we could contact them for delivery or collection. When we conracted the store we were told that the laptop in question aas not in stock and the 1 that they had was a return from a customer as the unit was faulty however heas office instructed them to despatch to us. He further advised that the laptop aas being recalled as it has many problems. Being an honest individual the manager said that he would match the specs to another pc advice us and thereafter change the order. We then contacted head office regarding this information and was given a rude response. The next day we were contacted by the manager of the store saying that he had sourced the laptop we ordered and that we could fetch it. Now suddenly from having no stock and a damaged unit they found a laptop. So we immediately requested the order to be cancelled. It is now 4 working days later and there is no feedback from incredible connection on the cancellation of the order and when we did contact them they advised that the cancellation is still under review. I cannot believe that Incredible connection are such rogues and want to ***** the money of hard working people. A truly dishonest company of note.