Poor customer service at Mall of the North

The people at your Mall of the North store in Polokwane are terribly trained (if trained at all) and offer horrible customer service. I've done my homework and am confident that a chromebook will suffice for the stuff that I need to do, mainly emails and attending online meetings. I've been to the store twice to try and purchase a chromebook and on both occasions the sales assistant just told me to look elsewhere and not to buy a chromebook without even trying to find out why I am buying the machine and what I will be using it for. This is terrible service, at least try to find out why a person is buying something and then make recommendations but to flat out refuse to sell something to someone without finding out why/how they arrived at that decision is just poor service. If it had happened once then I would say its a problem with the sales assistant but to have it happen twice points to a general problem in that store. And moreover why do you stock chromebooks if your staff are going to refuse to sell them?