MM
Musawenkosi M

1 reviews | Active since Apr 2013

19 Mar 2020, 12:05

Poor customer service and wrong pricing

I wanted to purchase a Mini display port HDMI cable in Maponya Mall for R149 the lady who was called to verify insisted that it’s R499, even after scanning it and it shows that it’s R149 on the system even on the online store it shows that it is R149. That lady told me to go complain and left me just like that. I told her to go and read Section 30 of the Consumer Protection Act (CPA) 68 of 2008. I am highly disappointed with such treatment from a reputable store such as Incredible Connection, I have never received such treatment from other Incredible Connection stores. They have just lost a loyal customer and I will never recommend anyone to them ever again.

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