TR
Thomas R

1 reviews | Active since Jun 2009

24 Feb 2021, 16:13

Poor Customer Service

About a week and a half ago I went to Incredible Connection in Cresta Centre as I am in the market for a new laptop. As I walked in I saw one person leaning with his back against a display counter busy on his cell. Another person was busy on a computer behind a counter along the left hand wall. There were three ladies on my right behind a counter looking at their computer monitors. Nobody took any notice of my and after walking around the shop for about ten minutes I realized that nobody is going to assist me and I decided to leave. As I was about to leave two people came into the showroom from a back office or room. They were so busy talking to each other that they did not even notice me. They are the only supplier in Johannesburg of the laptop I am considering to buy at this stage but as I was leaving I once again remembered why I decided a long time ago never to go to Incredible for anything, as their service and customer care sucks.

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