Poor Customer Sales Service from Incredible Connection

I went to the local Incredible Connection store in the Vaalmall shopping complex yesterday to purchase a certain Samsung 8 inch tablet that they were advertising. The salesperson to whom I spoke was not helpful at all and the bottom line was that they had no stock of the said item and had no idea when the new stock of this product would be back in store. Surely he could inquire for me about availability I asked. No, he said, head offices makes these decisions. In years past, they would have scrambled to find out for a customer. I went home and phone the Incredible Connection customer care number and got to speak to another employee who was equally unhelpful. When I explained the problem and asked about the availability of stock, she said that the product was unavailable online and that she did not know if there was stock. I said that she was the customer link to find out about stock availability and that I expected her to find out for me. She couldn't or didn't have an answer for me and I then told her that I was going to write a review on their poor customer sales service. Best of all, in todays local newspaper, Incredible Connection is still advertising this unavailable Samsung tablet. The mind boggles. Pity there isn't an option to give Incredible Letdown Connection no stars fo customer service.