Poor After Sales Service

I have bought a laptop on Black Friday. In December the laptop had software problems (Blue Screen), or so I was told by the Incredible Connections technicians. The laptop was reset by the technicians but the fault was not fixed. The technicians at the Menlyn branch are extremely rude and *********** when it comes to client relationships.

I brought back the laptop and asked for a new one. I was informed that it had to be fixed by the supplier. The laptop was sent to the supplier on 26/01/2020. To date I have no update despite numerous calls for an update and broken promises that I will be phoned back with an update.

Incredible Connections after sales and repairs service is extremely poor and ***********.