Poor after sale service

I took my 32" skyworth TV in to incredible connection pavillion store on the 9th August 2022 as it was not turning on,Reference Number: IC-SKYW-***, on the 12th August 2022, I called the call center ***, for an update, I was told the TV is still at the Pavillion store, thus I waited and called the call center again next Friday 19th August 2022, only to be told the same thing, that my TV has not left the store, I was told to contact the store directly, I called the store and spoke the Byron, I asked Byron for an update on my repairs, he stated to me that the supply still hasn't updated, I then asked if the TV was still in the store, he sounded surprised and stated his store room is in a mess but will check, 5min later he confirmed the TV was still there, I asked to speak to the manager, she was busy, and called me later, she stated that she will follow up personally and get back to me today (Monday 22 Aug 2022), The manager called me again today and informed me that the TV was requested to be picked up on the 9th Aug 2022, and skyworth are delaying the pick up, it is two weeks, this is rediculous, she stated that she asked if she could courier the TV, but was informed she can not as skyworth need to assess the TV, for goodness sake, two weeks and can't get someone to assess the TV, this will be the last Skyworth I ever buy, the worst service ever, I should not have to be calling to get progress on my TV repair, I understand that incredible connection need to deal with suppliers, but this is ridiculous, why must the customer suffer due to their pathetic suppliers