Please reconsider ordering online

Second time I'm using them, and again, have to constantly call to ensure that I get my delivery.

There was a typing error with a contact number that I have been trying to resolve from my end since 7 days ago (I also ordered on this day) to no avail.

Every representative I get put through to says they will rectify the mistake, and every representative after mentions that no updates have been made.

7 days ago, I am told that my product has been shipped. I have received no Waybill, after asking continuously.

I receive no updates from them, and it seems that they keep trying to shift the blame to other parties, trying to wash their hands clean.

Again, I feel that it was a mistake using their services, and they have ensured that it will be the last interaction I have with them.