Payments

My account was debited with the agreed amount, and I have been receiving emails that I did not pay I sent an email with the proof of payment to the accounts department and received no response

I am still getting messages that say that I have not paid, and there will be extra costs?

I have been calling and calling your accounts and complaints department and I have been on hold, this is quite annoying.

It’s actually quite sad that I am a new customer and your level of customer service is atrocious