Pathetic service, ****mers with ***********/*****ing Skynet drivers

Incredible Connection is ****ting on me to say the list. I have been telling them I still haven’t received my Black Friday Airfryer. Every week I’ve been contacted by different individuals saying ‘but we have signed proof of delivery’. I don’t know how to tell them now, I never signed for anything because no courier gave me an airfryer. I last got a message saying that it was out for delivery by Skynet then I got another saying it was delivered. In between then, No call or wgatsapp from Skynet. They (through a person named Joey Selepe) **** to me January 10th saying that “ And as we send this email,they have confirmed your order is on its way back to the warehouse Once its been returned we will re-assign to head office for your refund depending on if the item was not used Unless if you still want the item,then we will still re-assign to head office for a new order that will be picked,packed and delivered to your address”. I was happy to learn that they caught whoever *****ulently signed for the Airfryer. And they finally saw that I wasn’t lying when I said I didn’t get it. About a week later, I get a call from a Skynet driver saying they’re at my complex to get a parcel(the aifyer) from me to the warehouse. I explained that I’m not the person with the Airfryer, I’m the one who’s still waiting for it. I told him to go to the flat he gave it to and fetch it. Sadly the guy who went to collect the parcel isn’t the guy that “delivered” it. I was disgusted to realise that Joey Selepe **** to me on his/her previous email when he/she assured me that the Airfryer was found and taken. A week ago I got another call saying the guys who wrongly delivered the package know the exact flat they delivered the package to. No other word was said. Right now I want my money. And you know what’s more sickening? Joey Selepe, Jacob Mahlasel, Ntombizodwa Mahundla, whom are very much aware of the issue and are on my over 20 email thread, decided to go MIA. I asked for a refund cause I’ve given up on the Airfryer, nobody says anything now. Joey’s last email on Jan 20th entailed “ Please provide us with the previous addressWhen placing the order Because as per SKYNET couriers that's where the item was delivered…” I don’t care where they say they delivered, the person who did the delivery MUST GO FETCH IT. I want my money!! Period.