Pathetic Service

There is an adverti*****t on their web site for an automatic coffee machine quoting a certain model and price. However the photo of the item displayed is of a different model. I messaged them on their web site on the 6th April querying this, with no response. I followed it up with an email on the 11th April, but still no response. It's not a difficult question I asked. All they had to tell me is if the model advertised was correct and the photo incorrect as I wanted to buy the model advertised on-line and not the one in the photo. Their service to customers is non existent as can be seen in all the other reviews. I ,my family and friends certainly wont be supporting them in the future. I'm surprised the business is still operating as they certainly don't care for their customers.