Pathetic Customer Service - Emalahleni Mall Branch

<p>I bought an I phone 5s from the Emalehleni branch. On the 6th of October and 10 days later the phone was not working as it could not charge and did not want to switch on . I then took the phone back to the store onlt to find a rude store manager who told me there was nothing he could about it and refered me to their in store tech experts. I left the phone there and two weeks later there was still nothing done on the phone. I am the one who must always follow up on howfar are they with the phone.</p> <p> </p> <p>It is an nconviniece to me as i bought the phone cash as i needed itfor my business and now i dont have a phone for almost 3 weeks and no one can tell me exactly what the problem with the phone is and what the solution is. Worst of all they cant refund me back after 7 days meaning they have my money and my phone. I would really advise people not to buy from them as their service is really poor and their customer service is pathetic as well. to this dayam still waiting for feedback as to know if they will repair my phone or repalce it and if so when </p>