Over promised, under (no) deliver

<p>Ordered a very expensive iMac for R24 000. Everywhere you see the 5-10 day delivery promise. After 13 days my order is not yet even dispatched to the couriers. </p> <p> </p> <p>The call centers are useless and no one can assit me or tell me what the heck is going on!</p> <p> </p> <p>Never going to make use of their services!</p>