Out of stock for a Christmas special over 4 days

I specially waited a couple of days to buy a laptop at incredible connection because I had seen there would be a crista special where the same laptop would come with a bag and bit defender being in desperate need of the lap top for work purposes I was already annoyed to wait for the special but I did because I thought it was worth it. When I arrived to the shop on thursday the 3rd December they has the laptop in stock and bit defender but no bag so I said fine they gave me the laptop and a slip that said they would call when they recieved srock of the bags being annoyed that I now have to keep my laptop in its box because I don't want it to get damaged it's now Sunday no call from the store so I decided to pop in to get the bag thinking it's a Christmas special it's r days later they should have it,only to be told by a very ride manager no still no stock rolling her eyes when I complained about it being 4 days then trys to offer me another bag which is not the same quality. When you work in the service provider industry the customer is always right you never back chat you never roll your eyes and you never give attitude unfortunately you must bit your tongue and sucky it up