SK
Steven K

1 reviews | Active since Mar 2009

19 Feb 2016, 10:29

ORDERED A COMPUTER AND HAS NOW BEEN WATING 4 WEEKS

The Salesman, Wilfred, has been most helpful BUT having to wait for a laptop from their \Mega Stores\" for 4 weeks after having paid for the item and then having to listen it took so long because first it was the wrong item send, when the correct item did arrive, then the mousepad does not work, etc. This is not good enough.<br> <br> Incredible Connection is not the only fish in the pond anymore and I for one, will not deal with them again. At least the \"smaller\" suppliers is quick on delivery and the price difference is not THAT much either. Their inability to deliver is pathetic."

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Replies (1)
Incredible Connection
Incredible Connection's reply19 Feb 2016, 10:38
Official
Hello De Root,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 724362.

Thanks and kind regards,
Customer Resolution Center