1 reviews | Active since Sept 2010
Online purchasing never delivered - 17 days and counting
<p>Purchased a laptop on 25 November, still no delivery. Order number # ********** 86</p> <p>Contacted the call centre who tells me to phone Fedex Couriers who tells me to phone incredible connection as the stock was not given to them.</p> <p>Then I get a backlopg excuse 17 days later. I ask for a new delivery date - get none with a response: We do not know.</p> <p>All the effort to buy something - your money is immediately taken and now 10 calls later still nowhere. Shocking / terrible and will never support an operation like this. Bought a PC from Loot the same day and was delivered within 3 days.</p> <p>Probably get no answer to this either or a vague answeer that does not get fulfilled. </p>
I have struggled so much with incredible connection and can't get anything sorted out without being redirectly the whole time. Bought a computer on 25 Nov and after 3 weeks of phoning around it only got delivered on the 13th Dec. And then guess what laptop is faulty and does not switch on. Get told have to return it with 7 days, get to the shop to be asked for an invoice which we never received and get told they can't help us. Get told to speak to shop in Centurion, and we are in Cape Town. Try phoning for 2 days just to get phone put down in my ear each time. Proabably R200 in airtme gone. What is wrong with this company??? How do i get an invoice? Why is it not online? Order # ********** 86. I am going on holiday to town without incredible connection now I can't return it due to the inefficiency of everyone connected to Incredible ****nection.
I have struggled so much with incredible connection and can't get anything sorted out without being redirectly the whole time. Bought a computer on 25 Nov and after 3 weeks of phoning around it only got delivered on the 13th Dec. And then guess what laptop is faulty and does not switch on. Get told have to return it with 7 days, get to the shop to be asked for an invoice which we never received and get told they can't help us. Get told to speak to shop in Centurion, and we are in Cape Town. Try phoning for 2 days just to get phone put down in my ear each time. Proabably R200 in airtme gone. What is wrong with this company??? How do i get an invoice? Why is it not online? Order # ********** 86. I am going on holiday to town without incredible connection now I can't return it due to the inefficiency of everyone connected to Incredible ****nection.