Online order disgrace

I ordered a product on your online website on 18 March 2020 and it is past the 5 days delivery date already. The online chat help representative only apologises and does nothing about it. I tried phoning your call centre, no answer. I emailed your complaints address, no reply.

The product was in stock at Fourways and Sandton and is still in stock there. It just needs to be collected and delivered.

I paid in full for the product more than a week ago and this service is appalling.

I will rather make use of Takealot and I will spread this message far and wide