Not so "Incredible"customer service

<p>I contacted incredible Connection Woodmead telephonically looking for the price for a case for an external hard drive. The phone was answered by a lady who introduced herself and asked how she may assist me (professional I must say). My call was transferred to another extension for me to be assisted. The gentleman who answered the phone answered by saying “hello”. I then said hi how are you and his response was “I’m fine” not even am fine and how are you. But hey perhaps I expected a lot from customer service.</p> <p>I then informed the gentleman as to what I required assistance with. He asked what size and I said 1tb. Next he says “one three”. And he keeps quiet so I said is that R1 300.00 and he says “mmhh” I suppose that was his way of saying ‘yes’. The language used and the way he spoke "dragging" his voice with the few words he said sounded like someone who would rather be doing something else. Unfortunately the gentleman never introduced himself (if he did it was mumbling) and with the attitude I did not have the energy to ask his name.</p> <p>I do note however that on few occasions that I have been at various incredible connection stores I have received decent professional assistance thus my shock with the call.</p>