Not owning up to their mistakes

<p>Good Day ladies and Gentlemen. I bought a TV from Incredible Connection on the 16th of March 2017. The value of the TV was R5999 save R4000 and this was purchased online on promotion at Incredible Connection. Later the afternoon I received a email stating that this was a mistake on their behalf and that I could no longer buy the TV. How can a company of this stature falsely advertise merchandise and not keep to their agreement. I'm sure I'm not the only one affected by this deal. Incredible Connection should take responsibility for the actions and honor this agreement and purchase made by myself and the public. I received a purchase order and reference but no TV due to their negligence.</p> <p> </p> <p>Today is the 18th Of April and I have since my grievance logged with Incredible Connection not heard a single word.</p>