FR
Franz R

1 reviews | Active since Jun 2014

31 Jan 2015, 18:27

Not honouring advertised price

In the 'Best Technology for Work, School or Home'-brochure (valid 8 January - 1 February 2015) Incredible Connection/Vodacom advertises the Samsung Galaxy Tab S 10.5 for R259 PM x 24 on a MyGIG1 24 month contract.<br> <br> It's been out of stock at Incredible Connection for quite a few weeks, but today (31 January 2015) I found one at the Incredible Connection branch at Menlyn Park.<br> <br> However on taking the Samsung tablet (with the Incredible Connection salesman) to the in-store Vodacom saleslady, she implies that the deal is not valid, as 'Vodacom stock' of the Samsung Tab S has been 'discontinued'.<br> <br> ?????!!! <br> <br> This does not make sense - and either Vodacom or Incredible Connection is not owning up to the advertised price.

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Replies (1)
Incredible Connection
Incredible Connection's reply01 Feb 2015, 07:08
Official
Hello fRAVNz,

Your complaint has been forwarded to the Menlyn Branch Manager, for investigation.
Regards
Customer Care