Not an Incredible Connection

My husband and I braved the rain yesterday afternoon to visit the Incredible Connection Store at Gateway in Umhlanga. We were horrified, disgusted not to mentioned disappointed at the service, which was non existent. CCTV footage will show my husband walking around the store for almost half an hour, with no one attending to him. We decided to voice our concerns to the manager upon leaving, he was unapologetic and advised us that there were only 2 staff for their whole store, and he was too busy checking his mail to attend to anyone. We left and told him that Incredible Connection in Pietermaritzburg and Woodmead have great staff and service their clients well. We have spent a lot of money at this store over the past 2 years and will think twice before supporting this brand again ! The Gateway Store leaves much to be desired !