Nokia lumia 800

I first laid a complaint ref number 721450,i went to the store hoping for the situation to be resolved,bt it only got worse,my phone was in a bad state than before,David the manager told me the that the repairs department its not part of incredible connection and he refered me to shakeem,who has never come back to me till date,i want them to honour the emails they sent me and the the price match of R1200 for lumia 810 as per my qoute from smartlab,everyone from David to shakeem to the lady who booked my phone without even writing down the serial number,i think 3 months is long enough to sort out any issue,my next step is write to the CEO and get my lawyers involved<br> <br> Because retail is detail,but staff at your eastgate branch luck that,first they fix my phone when i declined the qoute,then they sent an email on price match,then they further damage my phone and start making my life a nightmare,if this does not get feed back,legal action will follow<br> <br> ***,