JJ
Justin J

1 reviews | Active since Mar 2013

12 Sept 2015, 13:09

No stock as usual

when I saw the apple mouse on special at Only R200 I phoned the cradle stone branch and not one was available I asked how they' can be out of stock on the first day and they told me it was a printing error and proceeded to suggest I phone other branches for which the numbers they could not give me I had to go and look for myself! After phoning about 3 stores Sandton, east rand mall and fourways I with the same result I asked can't they check on the system for stores that have stock? Only then after I asked did they bother to check and tell me who had stock after then phoning all the relevant store all just told me they don't have stock?? I wonder was there no stock or where they just saying so to avoid losing money!! Poor service

0
Replies (1)
Incredible Connection
Incredible Connection's reply14 Sept 2015, 08:11
Official
Hello Justin1983,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 720085.


Thanks and kind regards,

Customer Resolution Center