1 reviews | Active since Feb 2011
no notice of delivery date
This complaint is not unique to incredible Connection, they are just the most recent to do this to me. At time of the order, I sent them a contact message asking if someone could let me know in advance (courier or whoever) roughly when the goods would be delivered. This matters to me as I work from home, and am not always in, so I need to make sure someone is home to receive the goods. As usual, no response to my request, then I get an email informing me the goods will be delivered today, a day when I will be out most of the day.<br> Please cant people at least reply to my requests, or give me the name of the courier or whatever, so I can make sure both of us are in sync to avoid inconvenience to both of us.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ****29.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ****29.
Thanks and kind regards,
Customer Resolution Center
