AL
Antoinette L

1 reviews | Active since Jun 2012

27 May 2015, 12:56

No luck in getting a settlement or balance letter

Phoned your offices and were told to phone one number after the other but no one can help!!!!<br> <br> Phoned Cape Gate - *** - Cynthia - no luck!<br> Phoned IC - *** / *** - no luck!<br> Phoned MBD - *** / *** - no luck!<br> <br> All I want to know is do we still owe any money on this account and can we get a Settlement Letter to update the ITC profile???

0
Replies (1)
Incredible Connection
Incredible Connection's reply27 May 2015, 13:55
Official
Hello Antonet,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 717949.

Kind regards,
Customer Resolution Centre