No concept of customer service!

I walked into the Rosebank Incredible Connection in the hope of buying myself a new kindle. As I walked in, the service reps where having a conversation with the other store assistants and ignoring me, I walked up to them and asked if they had a kindle.<br> <br> The assistant then just rep**** with a \yes\" and pointed to the far corner of the shop. After 5min of figuring out exactly where it was, he then didn't allow me to hold the device saying that customers \"*******\" the device and that I must only look at it while he is standing there and it is locked onto the stand...I couldn't even lift the device to feel its weight!<br> <br> This is not how you treat customers! and you just lost out on a sale! "