BH
Bernadine H

1 reviews | Active since Feb 2012

28 Jul 2015, 10:39

No cash

Good day, <br> This morning I returned a product, that was not according to the specifications that we need. We purchased the item on our Cheque card. The took back the item and gave as a cash back slip. When I got to the cashiers they had no cash to refund me. The cannot put the money back on the debit card and they cannot refund on a credit card because it was purchased with the cheque card. So, they had no cash for me and I must return later to collect the cash. I mean really, who do they think will fund the petrol money to return later because they have no cash in the store. Pathetic!!!!!!

0
Replies (1)
Incredible Connection
Incredible Connection's reply28 Jul 2015, 11:18
Official
Hello hartb,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 719184.

Thanks and kind regards,
Customer Resolution Center