Nintendo have have been waiting for now to be fixed 2 months F>>>>Up

My name is Amanda Lloyd, i have bought a Nintendo switch, cell phone and laptop at incredible connections. Nintendo is almost R8000, my son haven't even had it a year when it started giving problems i have taken it in to the tygervalley branch, It was send away and was over 3 weeks when it was returned they told me it was a brand new one and new extras. It was not even my USB cable was gone. this was second time i had to drive through with my petrol the the fourth time i had to go back to inform them nothing was done so they send it away again for another 3 weeks. i said i was very unhappy with the supplier and i dont want Nintendo anymore if it is like this they need to credit me or let me take another item. they did not want to help me. now it is 2 months that am struggling like this and it is school holidays and my son does not have anything to do and we still waiting, this is unexceptionable am so very angry, and they not even helping me every-time their is a excuse. This is Simply F...... I need my Nintendo today and all my missing items.