Never had worse customer service.

Good day, <br> <br> Herewith my complaint:<br> <br> We bought a laptop at Incredible connection. Earlier this year the graphic drivers were not responding correctly. Thus we took the laptop to the shop's tech department. Being informed by Nontokozo Mkhabela that he will look at it ASAP. On various occasions I sent an email trying to esquire when it will be fixed and when can I pick it up. I need it for work purposes. We have visited the shop and asked the same question. Being told it will be fixed and we will receive a call when it is done. More than a month has past and I still have not received any call or email. I am deeply dissatisfied with the service and the attitude of this person. <br> <br> I still believe in a world where client service shows the good reputation of a company. In this case I would never recommend Incredible connection to anyone.<br> <br> It seems that the people just don't care about their job's anymore. <br> <br> In good will, I will send another email to the tech department today. <br> <br> Regards, <br> <br> Nerissa van Dyk<br> Email: [Email Removed]