MM
Mike M
1 reviews | Active since Mar 2013
11 Sept 2015, 09:21
Misrepresentation of Printer Capabilty
The basis on which an HP 8600 series printer was purchased has proved to be false.<br> <br> The shop assistant confirmed that the use of generic cartridges was technically possible. This has proved to be false, a consequence being the need to purchase HP cartridges which are more than twice the cost of a generic cartridge. HP have configured the software in a manner that prevents the use of generic cartridges.<br> <br> The shop assistant confirmed that in the event of the a colour cartridge being empty, you could still print black &
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Replies (1)Incredible Connection's replyOfficial
11 Sept 2015, 11:42Hello Manning,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720055.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720055.
Thanks and kind regards,
Customer Resolution Center
Incredible Connection's reply11 Sept 2015, 11:42
Official
Hello Manning,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720055.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720055.
Thanks and kind regards,
Customer Resolution Center
