1 reviews | Active since Mar 2009
MISLEADING PRICE FOR ADVERTISED iPHONE
I visited the Vodacom counter at Incredible Connection at Somerset Mall two weeks ago to upgrade my phone. I requested the iPhone 6S 64Gig which is advertised in the Vodacom brochure at Incredible Connection at R599.00 pm on the Smart M contract. The assistant informed me that the price quoted in the Vodacom brochure is incorrect and that the phone actually more expensive and it is not possible to sell it at the advertised price without obtaining authorisation from Vodacom for the deal. I requested her to proceed with it and insisted to have the phone at the advertised price. I called the sales assistant and the store manager regularly the last two weeks but was informed that they had not been successful in getting the 'authorisation' from Vodacom.<br> Very unsatisfactory if a deal is advertised at a specific price but is disputed when one wants to purchase the item.<br>
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723518 .
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723518 .
Thanks and kind regards,
Customer Resolution Centre
