LJ
Latonia J
1 reviews | Active since Jul 2015
17 Jul 2015, 09:26
MISLEADING ADVERTISING AND FAULTY DEVICE SOLD
I purchased an Iphone 4 while in Port Elizabeth at the Incedible Connection opening day special at Baywest mall which was on the 28th of May 2015 .The white 8 GIG Iphone 4 WAS NOT ADVERTISED AS CERTIFIED PRE-OWNED in the brochure and was priced at R2 499.90 . <br> <br> The plastic covering had a deceptive orange sticker which claimed the phone was an Iphone 4s.<br> <br> The orange sticker also covered the \CERTIFIED PRE-OWNED "text on the box.<br> <br> I checked the details of the packaging when the phone had become slow and unresponsive at times and noticed the CERTIFIED PRE-OWNED \"" text on the box.<br> <br> In less than 2 months of the purchase"
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Replies (1)Incredible Connection's replyOfficial
17 Jul 2015, 09:59Hello Latonia Jacob,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718962.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718962.
Thanks and kind regards,
Customer Resolution Center
Incredible Connection's reply17 Jul 2015, 09:59
Official
Hello Latonia Jacob,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718962.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718962.
Thanks and kind regards,
Customer Resolution Center
