AT
Andy T

1 reviews | Active since Apr 2011

12 Jul 2016, 17:15

Messages not being followed up on

<p>I left a message at the East Rand Retail Centre Incredible connection for a Technician to get back to me over the weekend as they were apparently busy with customers, no problem if they get back to you, however am still awaiting a call and as I only get back into the office after hours do not have time to call again during the day. Are you guys making so much money that you do not need to return calls or prefer that we go to an alternative supplier?</p> <p> </p> <p>Looking forward to a telephone call if this is possible.</p> <p> </p> <p>Regards</p> <p>Andy</p>

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Replies (1)
Incredible Connection
Incredible Connection's reply13 Jul 2016, 08:08
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 727678.

Thanks and kind regards,

Customer Resolution Center