ML
Morne L

1 reviews | Active since Jun 2012

16 Oct 2015, 07:05

Maravedi / Incredible Connection Account

I have been trying since May 2015 to sort out a Maravedi Account that shows on my Credit Record, Incredible Connection referred me to the JDG Financial Services who was unable to assist and referred me to MBD Attorneys. I phoned them twice and they confirmed that on my ID number I do not owe any money. I phoned JDG yesterday a couple of times and was transferred from the one person to the other and none of them could pick up any account under my ID number. This is negatively affecting me as I am in the process of buying a property and the bank picked up this. JDG Financial Services needs to get their admin in order and update ITC records for people who have settled their account ITC record. <br> <br> Please can someone at your company who knows how to look for Maravedi Credit Card accounts please email me a letter stating that this account is settled in full ASAP.<br>

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Replies (1)
Incredible Connection
Incredible Connection's reply16 Oct 2015, 08:31
Official
Hello Slayered,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 720797.

Thanks and kind regards,
Customer Resolution Center