manufacturer defects

On June 2015 I bought a lenovo flexi 17 laptop at Incredible Connection, East Gate Mall branch.The laptop price was R10 999.00. I had sent it back for repair twice.The first time the problem was that the touch screen was not functional and the text were not editable on the system e.g word or excel. Its refreshed by the technicians. It seemed that its fixed at that time however after two days the computer couldn't open the window and failed to reboot when switching on. The computer became a dead machine. I did send it to the branch and its booked in for repair. The supplier installed a new software and billed me for labour. <br> I couldn't comprehend the reason why I should bear the cost of labour to installed the new software. My believe is that the machine is still under warranty and to ask me to pay for that it's rediculous and ************ by the supplier or the seller. Actually it's better if incredible connection has replaced the machine with the new one since it's a new machine. I'm disappointed that I was given a raw deal. In future I won't ever buy anything from Incredible Connection.They neither respect nor value their customers. I will be happy if I'm refunded my money