Manager Service

Service I received from a manager at Incredible Connection Manager Rishard very disturbing one. I visited the store enquiring the product I bought from their store and was advised to return for an exchange week later I returned it and was told must be taken for service and I recall it is not was told week ago. then I asked to speak to the manager its when I meet Rishard. very clueless in handling a complaint, attitude saying how neglitient I am. I left the store insulted

I bought YP-Link Modem and i use it connecting my Laptop and he went on am using a wrong device that time i didn't have time to stand there listening to him he then swapped the battery not the whole product nothing was signed or whatsoever then he said if i think to come back again he wont swap the modem so much attitude

he was frowning and his hands were shaking

woooow.... that ill say

i then reported the matter to incredible as soon i left the store last week Friday and they got back to me on Monday , today they said ill be called following up the complaint by the regional manager guess what they saw no reason to call me

Olwethu Luvalo ********** 431 he then changed the