Lies Lies and bad behaviour. Bad Extended Warranty

I purchased a Toshiba laptop from Discovery in March 2015, my VGA was not working I took the device in in January 2016, waited until 7 March for the unit to return, thereafter the machine did not operate well, I returned it the next day, no response since 8th March. I called and was told the mother board blew and between the insurance and supplier they are having issues. The extended warranty I purchased I was told that if they cannot repair the unit within a reasonable time they would replace with a machine with similar specifications. Calls to the CEO's office was to no avail, told by his PA she would call me back within 15 minutes never did. I strongly suggest that before buying the extended warranty be careful, this company does not care about you the client and show no passion to assist. They can keep the chine and my money. I will never buy a product from them ever again.