*****

12 FEBRUARY 2016 WE BOUGHT A PHONE AT INCREDIBLE CONNECTION ,THE FOLLOWING DAY WE DISCOVERED THAT THE PHONE HAS A PROBLEM SO ON 15TH WE TOOK IT BACK TO THE SHOP AND THEY SAID THEY WILL TAKE IT FOR ASESSMENT AND THAT IT WILL TAKE 7DAYS FOR THE PHONE TO COME BACK SO ON THE 23RD OF FEB WE WENT TO THE SHOP AND THEY TOLD US THAT THEY TOOK THE PHONE FOR ASESSMENT ON THE 18TH ONLY TO FIND OUT THAT THE PHONE WAS TAKEN ON THE 23RD WHEN WE CALLED VODACOM AND WE WERE PROMISED THAT THEY WILL CALL US TODAY 25TH TO COME COLLECT THE PHONE AND WE NEVER GOT THE CALL BUT WE CALLED VODACOM AND WE WERE GIVEN A REF NO: RAHDBK THAT RECTIFIED THAT THE OBF WAS ACCEPTED AND WE WERE TO GIVE TO THE RETAIL TO GIVE A NEW DEVICE AND WHEN WE GOT TO THE SHOP THEY IGNORED US FOR AN HOUR WITHOUT ANY HELP AND AT THE END WE NEVER GOT THE PHONE OR OUR MONEY AND AM NOW ****ED BECAUSE THE PHONE IS NEEDED URGENT AS WE ALREADY EXPLAINED THAT.SOMEONE FROM THIS SHOP BETTER SORT THIS MESS AND SOON I DONT FREAKEN WANT THEIR PHONE NOW I WANT MY MONEY BACK AM SICK AND TIRED OF THEM .SERAL NUMBER OF THE PHONE IS ***.I WANT MY MONEY TOMORROW 26TH FEB 2016 AND AM NOT JOKING THEY BETTER GIVE ME MY MONEY BACK .ANGRRRY