RD
Russell D

1 reviews | Active since Aug 2015

21 Aug 2015, 09:12

Lenovo Tablet Repair taken more than 6 weeks

I handed my Lenovo tablet in for a software repair under warrenty on 13 July 2015 and to date have still not received it back.<br> <br> Incredible Connection are not serious about their customers. <br> <br> A software problem like this should take a few hours to sort out. They cannot seem to fix the problem and refuse to replace the tablet either,<br> <br> They just tell you that the tablet is at the supplier and they can't (and won't) do anything.<br> <br> I have been without my tablet for 6 weeks and they do not care about my inconvenience in the slightest. <br> <br>

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Replies (1)
Incredible Connection
Incredible Connection's reply21 Aug 2015, 10:47
Official
Hello RDeenik,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 719361.

Thanks and kind regards,
Customer Resolution Center