Lenovo ideapad 100S

<p>This notebook was bought on 30 September 2016 at Gateway Umhlanga - 20764 (I live in Empangeni - North Coast)</p> <p> </p> <p>The device keeps "kicking" me off the internet and the space bar sticks. I wanted to return it but the Richards Bay branch (Boardwalk) is closed for repairs and only reopens on the 27th of October.</p> <p> </p> <p>This morning I decided to call the head office, Umhlanga branch and Lenovo - Direct.</p> <p> </p> <p>I have been told that the 10 period has lapsed and am required to take it in on the 27th for a softwear analysis.</p> <p>I have been unable to take it to a branch because Richards Bay is closed... I do not feel it is fair to hold me responsible for the lapse... this device/notebook is in perfect condition - I simply no longer want it - I want a full refund or a replacement. I think that is fair. I run of Telkoms adsl wi-fi at home - we have multipile devices connected - we stream and there is no disruption - yet this device every few minutes I am forced to reconnect. </p> <p> </p>