OM
Obakeng M

1 reviews | Active since Jul 2019

31 Jul 2019, 16:02

INSURANCE CLAIM NOT ATTENDED TO AS PROMISED

I took a phone insurance with them last year, I got ****** my phone 3 weeks back and followed protocol on the required documents which I had to submit. I'm still waiting. They said it takes 3 working days to process the claim but they did not keep their word. I would never recommend buying gadgets from them because you will not get what you signed up for.

I am highly disappointed with how they deal with my claim, It's close to a month and the phone which I payed for. Every time I go the Incredible connection in Rustenburg they give a run around, never a straight up answer.

I would not advice anyone to buy gadgets there or even to buy/ pay for the insurance!

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