INSURANCE CLAIM

I lost my cellphone on 05 Feb and submitted my claim on 10 Feb via email. There is not acknowledgement of receipt of my email which I found to be unprofessional. The phone number on the pamphlet doesnt go through. I think this Abacus company is a ****. Why is INCREDIBLE CONNECTION in business with ********/**********. I regret doing business with thesae people. I am so disgusted and sick to my stomach by this appalling customer service. I was reading other customers review on this ABACUS INSURANCE and so shocked by their lack of response to their customers. They dont even try to remedy the issue. This company doesnt care about their brand at all. WOW