Indcredible *******ion/Vodacom data ****!

<p>We bought a laptop and 2GB data from Incredible Connection Centurion Mall on a 24month contract for R378.33 a month with Vodacom on 20Dec2016. Last month the account goes off for R3366.17 for said laptop and 2GB. When my husband querried it with Vodacom he was told that it must be an open line. What is an open line??? I thought they would have then "capped" it (I only found out this term now) as my husband kicked up quite a fuss. But again this month the account goes off for R3376.33. I decided to contact Incredible Connection this time. They said we never asked for it to be capped!! Really, I would just conveniently ask for 2GB when what I really wanted was unlimited data that I cannot afford?!! Incredible!!! As the contract stipulates 2GB we never asked for it to be capped as it is just my common sense that it will stop after 2GB are used. Wrong!! We were never given the option at the time the contract was signed at Incredible Connection to cap it, and the open line concept was never explained to us. Apparently it takes too much time to explain everything in the contract to every customer. We stipulated that we want 2GB and 2GB only as the laptop is for my daughter who is a student. We are now sitting R6000 out of pocket with absolutely nowhere to go to try and recover this money. Please make sure you don't have an OPEN LINE and that your contract is capped!! I am definitely taking this further! Any help will be appreciated! </p>