Incredicle connection poor customer service

<p>After visiting the Garden Route Mall Incredible connection store looking for the charger cable for a older Samsung tablet Mr Rushti Juries sells me a universal charger cable for a apple product. </p> <p>I had the samsung tablet with me and physical showed this to him. When I return yhr incorrect cable he does not have the professional courtesy to say sorry but blames me and starts to raise his voice and argue with his manager Mr Fabian Scheepers. He jumps up and starts raising his voice and the 2 of them get into it in front of me. Really! </p> <p>Think its time Mr Juries is retrained on customer service and how to diffuse situation and not create them. After all they are meant to be the specialists What more must a customer do to get the right product and the service. </p> <p> </p> <p> </p>