Incredibly poor service

<p>On 13 April 2016 I gave in my Epson printer for repairs at Incredible Connection. Somewhere in the beginning of May I went to the store and asked if they did not get it back yet and they checked, but did not find anything. I did not have the paperwork with me so they could not check on the system. On 26 May we went there again with the paperwork. They checked and it was received by them around 26 April already. They searched for a while but were unanble to find my printer. They said that the person who received it was not there and they would find out and contact me the following day. It is end of business day of 27 May already and they still did not contact me. I have not received any feedback from them since the printer was given in until now. This is really poor service and I think everyone should be very carefull of buying something there that might need a warrantee reapair.</p>