1 reviews | Active since Mar 2018
INCREDIBLy frustrating!
I bought a laptop last year from Incredible Connection. In the first week I had to take it in as it was giving problems... they exchanged the laptop. Great. Few months later the new laptop starts giving problems as well. I take it in. They need to send it in for repairs as the laptop was 7 months old... something to do with a 6 months policy. This was 22 January. The repairs was supposed to take 14 working days. It is now 4 March and I still do not have my laptop back. I have been phoning every week. All they tell me is that it will be done the next week! It is now almost 6 weeks later! How am I supposed to go on for 6 weeks without a laptop?? They are not communicating anything to me. This is unacceptable. What if my laptop will give problems again now, and I've lost more than a month of the 1 year warranty now!! Terrible!!
