Incredibly BAD SERVICE
<p>Order and pay for a Laptop online from incredible connection for Christmas elect to collect it from a store you nominate - should be simple.</p> <p>Well it's not - no stock has not been for a long time -Incredible take 8 days to tell you - Incredible try and give you a inferior brand - you cancel and ask for a refund.</p> <p>Now for the problem - yes, we will pay your refund but it takes a minimum of 7 to 14 days. Why you ask - answer, head office says so. OK so please give me a email confirmation that I will get a refund and when and tell me who at head office made this decision that is clearly in contravention of the NCA - sorry can’t help is the answer. But you can complain and we won't respond. Oh by the way we also don't respond to emails. </p> <p>It's simple they have lost a client - a good one at that - ruined a child Christmas.</p> <p>Ok the clocks running - should this not be resolved I will lay a theft charge against Incredible Connection</p>